User ManualV2IU 4350 Converged Network ApplianceV7.2.2 — May 2007
User Manual V2IU 4350 Converged Network Appliance1 - 2• Meets FCC part 68 protection requirements SecurityA stateful packet inspection firewall is use
User Manual V2IU 4350 Converged Network Appliance4 - 8The Network Test Tools page will be refreshed and the results of the traceroute test are display
5 - 15Saving and Restoring the V2IU 4350 Configuration The V2IU 4350 stores all configuration information for the system in a series of individual fil
User Manual V2IU 4350 Converged Network Appliance5 - 21. Use a NULL modem cable to connect to serial port 1 of the 43502. Use a terminal emulator such
Saving and Restoring the V2IU 4350 Configuration5 - 3Delete a Backup File# ewn delete <filename>Delete the backup file specified in the filenam
User Manual V2IU 4350 Converged Network Appliance5 - 4
6 - 16Upgrading the V2IU 4350This chapter describes how to upgrade your 4350 to the latest software release available from Polycom. It is recommended
User Manual V2IU 4350 Converged Network Appliance6 - 24. Enter the Download Server address of ftp.support.polycom.com.5. Enter the Filename: flash.bin
Appendix - 1AppendixTroubleshooting TipsThis section contains possible solutions to problems regarding the installation of the V2IU 4350. I am having
User Manual V2IU 4350 Converged Network ApplianceAppendix - 25. Select Network Test Tools.6. Enter the softswitch address in the IP Address to Ping fi
Regulatory Notices - 1Regulatory NoticesEND-USER LICENSE AGREEMENT FOR POLYCOM® SOFTWAREIMPORTANT-READ CAREFULLY BEFORE USING THE SOFTWARE PRODUCT: Th
Introduction1 - 3— Diffserv marking and policing— Traffic shaping— VoIP call admission control prevents oversubscription of priority queue• Security—
V2IU 4350 Converged Network Appliance User Manual2The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well a
Regulatory Notices32.6Copyright. All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, anima
V2IU 4350 Converged Network Appliance User Manual4may use the resulting upgraded SOFTWARE PRODUCT only in accordance with the terms of this Agreement
Regulatory Notices5RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.7.LIMITATION OF L
V2IU 4350 Converged Network Appliance User Manual6WITHIN CALIFORNIA BETWEEN CALIFORNIA RESIDENTS, AND BY THE LAWS OF THE UNITED STATES. The United Na
Regulatory Notices7translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licen
V2IU 4350 Converged Network Appliance User Manual8or distribution medium does not bring the other work under the scope of this License.3. You may cop
Regulatory Notices9to copy, distribute or modify the Program subject to these terms and condi-tions. You may not impose any further restrictions on t
V2IU 4350 Converged Network Appliance User Manual10write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be
Regulatory Notices11(3) If the unit appears to be malfunctioning, it should be disconnected from the telephone lines until you learn if your equ
User Manual V2IU 4350 Converged Network Appliance1 - 4Back PanelThe back panel of the 4350E contains the following connections:Name DescriptionA Power
V2IU 4350 Converged Network Appliance User Manual12CautionUsers should not attempt to make such connections themselves, but should contact the approp
2 - 12Getting StartedPhysical InstallationThe V2IU 4350 is designed for desktop, rack or wall-mount installation. Please observe the following guideli
User Manual V2IU 4350 Converged Network Appliance2 - 2• If the T1/E1 port will be used to connect to WAN:— T1 cable to connect the T1/E1 port to a T1
Getting Started2 - 34. Mount the 4350 on the wall as shown below.Do not mount the 4350 on the wall as shown below.1. Connect the power and network ca
User Manual V2IU 4350 Converged Network Appliance2 - 4Connecting the Power and CablesThe 4350 comes with an AC power cord and power adapter for connec
Getting Started2 - 52. Launch a web browser on the PC and enter the URL string: 192.168.1.1. Press Return.3. Enter the username root and the password
User Manual V2IU 4350 Converged Network Appliance2 - 6
3 - 13Configuring the V2IU 4350The V2IU 4350 is a flexible, easy to use converged network appliance that provides many critical networking functions f
Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USANo part of this document may be reproduced or transmitted in any form or by any means, elec
User Manual V2IU 4350 Converged Network Appliance3 - 2Configuration Guide For IP Centrex ApplicationsA typical 4350 installation for an IP Centrex app
Configuring the V2IU 43503 - 3• NAT/PAT translation for IP phones and PC’s. This allows a single public IP address to be used on the WAN link to repr
User Manual V2IU 4350 Converged Network Appliance3 - 4Configuration Guide For Station Side IP PBX ApplicationsMost private enterprise VoIP networks us
Configuring the V2IU 43503 - 5The IP PBX in the corporate headquarters location performs VoIP signaling and the 4350 acts as a proxy for the voice de
User Manual V2IU 4350 Converged Network Appliance3 - 6Configuration Guide For Trunk Side IP PBX ApplicationsCompanies with existing IP-based WAN links
Configuring the V2IU 43503 - 7Configuration OutlineTask SubtaskConfigure For Trunk Side IP PBX Application?System Configuration configure LAN/WAN in
User Manual V2IU 4350 Converged Network Appliance3 - 8Configuration Guide For Hosted Video ApplicationsA typical 4350 installation for hosted video ap
Configuring the V2IU 43503 - 9• Traffic shaping and priority queuing to guarantee high quality video traffic. These mechanisms protect video and data
User Manual V2IU 4350 Converged Network Appliance3 - 10Configuration Guide For Enterprise Video ApplicationsA typical 4350 installation for enterprise
Configuring the V2IU 43503 - 11call quality possible for voice and video traffic. At the same time they ensure the best utilization of WAN bandwidth
1Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1The V2IU 4350 Converged Network Appliance . . . .
User Manual V2IU 4350 Converged Network Appliance3 - 12System ConfigurationThis section explains how to configure the 4350 to function in your IP netw
Configuring the V2IU 43503 - 133. Press Submit.Configuring VLANs in the 4350As depicted in the diagram below, VLANs are used to connect the 4350 to a
User Manual V2IU 4350 Converged Network Appliance3 - 14• 802.1p is not currently supported1. Select the Network link.2. Select Enable VLAN support.3.
Configuring the V2IU 43503 - 15— 802.1 mode: Assign the port to any ONE VLAN. — 802.1q mode: Assign the port to any number of VLANsPerform steps 1 th
User Manual V2IU 4350 Converged Network Appliance3 - 16Assign the 4350’s ALG to your Priority VLANOnce you have completed your VLAN configuration you
Configuring the V2IU 43503 - 176. Enter the Default Gateway. This is usually the upstream router’s IP address. Packets destined for IP networks not k
User Manual V2IU 4350 Converged Network Appliance3 - 18ProtocolDisplay and set the T1 Layer 2 protocol. Supported protocols are:• HDLC• Cisco HDLC• PP
Configuring the V2IU 43503 - 19TimingDisplay and set the clock timing source for the T1/E1 interface. The timing can be either derived from the netwo
User Manual V2IU 4350 Converged Network Appliance3 - 20In addition the 4350 will provide its LAN IP address in DHCP user options 150 and 151 for use b
Configuring the V2IU 43503 - 21The Windows Internal Naming Service (WINS) is a service that keeps a database of computer name-to-IP address mappings
User Manual V2IU 4350 Converged Network Appliance2System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Manual V2IU 4350 Converged Network Appliance3 - 22Configure Hostname, SNMP and Remote LoggingThe 4350 can be managed remotely by an SNMP network
Configuring the V2IU 43503 - 232. Enter the System Location.This is a comment string that can be used to indicate the physical location of the 4350.
User Manual V2IU 4350 Converged Network Appliance3 - 24Configure a local HostnameA locally configured hostname is useful for remote management. This n
Configuring the V2IU 43503 - 251. Enter the password you chose in step C again in the Confirm Password to ensure that there were no mistakes in the i
User Manual V2IU 4350 Converged Network Appliance3 - 26Note: All open web browsers must be closed when you change between administrative user “root” a
Configuring the V2IU 43503 - 27When viewing the Network Information page, Subinterfaces are designated in the Interface Information section with the
User Manual V2IU 4350 Converged Network Appliance3 - 28ToS Byte SettingSince the Internet itself has no direct knowledge of how to optimize the path f
Configuring the V2IU 43503 - 293. For most situations, you should leave this setting as it is. Only change it if your provider indicates that you sho
User Manual V2IU 4350 Converged Network Appliance3 - 30H.323 ConfigurationTo access the H.323 Settings page, select VoIP ALG > H.323 in the Configu
Configuring the V2IU 43503 - 31The H.323 Settings page has the following areas:• Gatekeeper Mode• WAN/Provider-side gatekeeper mode settings• LAN/Sub
Contents3Configuring Peering Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–47Adding an H.323 Prefix Entry . . . . . .
User Manual V2IU 4350 Converged Network Appliance3 - 32• H.460.18 Support• Alias RestrictionsIn the Gatekeeper mode area, select one of the following
Configuring the V2IU 43503 - 33If LAN/Subscriber-Side Gatekeeper mode is selected, you must configure the following parameters:If Embedded Gatekeeper
User Manual V2IU 4350 Converged Network Appliance3 - 34Some RAS messages can be multicast in order to automatically detect gate-keepers. In the Multic
Configuring the V2IU 43503 - 35H.323 ActivityTo access the H.323 Activity page, select VoIP ALG > H.323 Activity in the Configuration Menu. The H.
User Manual V2IU 4350 Converged Network Appliance3 - 36To access the H.323 Alias Manipulation page, select VoIP ALG > H.323 >Alias Manipulation
Configuring the V2IU 43503 - 37The H.323 Alias Manipulation page includes the following buttons:H.323 NeighboringNeighboring and prefix routing can b
User Manual V2IU 4350 Converged Network Appliance3 - 38This page includes the following areas:The H.323 Neighboring page includes the following button
Configuring the V2IU 43503 - 39Regular ExpressionsAlias manipulation patterns and prefixes use regular expressions to match a string in the destinati
User Manual V2IU 4350 Converged Network Appliance3 - 40Forwarding RulesForwarding Rules allows a system administrator to forward data traffic for a su
Configuring the V2IU 43503 - 41Configuring Forwarding RulesTo configure address forwarding rules, use the following steps:1. Using the configuration
User Manual V2IU 4350 Converged Network Appliance44 System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1Viewing Softwar
User Manual V2IU 4350 Converged Network Appliance3 - 423. On this screen, complete the following information:• IP Subnet: The subnet to be forward thr
Configuring the V2IU 43503 - 43— Any: for the specified network, allows all ports and protocols through the system. No ports are required because not
User Manual V2IU 4350 Converged Network Appliance3 - 44Note: A minimum configuration for Peering Proxy would be for inbound only prefixes, since there
Configuring the V2IU 43503 - 45Proxy provides an access point into this network and is responsible for the E.164 dial plan using NANP (North American
User Manual V2IU 4350 Converged Network Appliance3 - 46the Peering Proxy IP 10.10.10.1. The Peering Proxy applies the same rule set, in this case, NO
Configuring the V2IU 43503 - 47Embedded Gatekeeper Mode. In this mode, the endpoint is directly registered, an E.164 registered client match is made,
User Manual V2IU 4350 Converged Network Appliance3 - 483. On this screen, check “Peering-Proxy mode”.4. Scroll to the bottom of the window and click S
Configuring the V2IU 43503 - 49The prefix routing table shows all currently configured prefixes. The prefixes are searched in the order they are ente
User Manual V2IU 4350 Converged Network Appliance3 - 50— Manually entering all clients that are allowed to use the system— Running the system without
Configuring the V2IU 43503 - 51H.323 Activity MonitorThe H.323 Activity Monitor shows any recent H.323 events that may be of interest to the administ
Contents5FCC PART 68 NOTICE TO USERS OF DIGITAL SERVICE Regulatory Notices–10INDUSTRY CANADA (IC) NOTICE . . . . . . . . . . . . . Regulatory Not
User Manual V2IU 4350 Converged Network Appliance3 - 52Type of EventsThe events that may currently be listed in the activity monitor are as follows:•
Configuring the V2IU 43503 - 53• “Attempting to establish outgoing Q.931 TCP connection” Successfully resolved the destination of the call and attemp
User Manual V2IU 4350 Converged Network Appliance3 - 54Call TerminationThe call termination cause may also give some information about why the call te
Configuring the V2IU 43503 - 55The call could not be established because the system already is at the maxi-mum allowed bandwidth. • “Received admissi
User Manual V2IU 4350 Converged Network Appliance3 - 56VoIP ConfigurationThe 4350 provides a VoIP application layer gateway (ALG) for the SIP, MGCP, a
Configuring the V2IU 43503 - 57Configure the VoIP ALGIn order to configure the VoIP ALG the 4350 must be told where to reach the signaling servers an
User Manual V2IU 4350 Converged Network Appliance3 - 587. Automatic MGCP Re-registration is used to re-register MGCP endpoints every time the network
Configuring the V2IU 43503 - 5911. The Current payload bandwidth calculates the current video traffic, without IP overhead, traversing the Appliance.
User Manual V2IU 4350 Converged Network Appliance3 - 60Enter a VoIP Subnet Route 1. Select System.2. Select System Overview.3. Select VoIP Subnet Rout
Configuring the V2IU 43503 - 612. Select System Overview.3. Select VoIP Subnet Routing.4. Enter the IP Network (e.g. 10.10.12.0).This is the IP addre
User Manual V2IU 4350 Converged Network Appliance6
User Manual V2IU 4350 Converged Network Appliance3 - 62Data Networking ConfigurationThe 4350 provides static IP routing and two types of Network Addre
Configuring the V2IU 43503 - 63Configure Dynamic NAT Use Dynamic NAT when you have multiple PCs installed on the LAN side of the 4350 that require In
User Manual V2IU 4350 Converged Network Appliance3 - 64Delete a Static NAT entry1. Select NAT.2. To delete an IP address or a range of IP addresses hi
Configuring the V2IU 43503 - 654. Select the Apply Route checkbox.5. Enter the IP Network address. This address is the remote data network you would
User Manual V2IU 4350 Converged Network Appliance3 - 66The 4350 uses a Stateful Packet Inspection (SPI) firewall to protect data devices installed beh
Configuring the V2IU 43503 - 67Action Description Input formatAllow TCP Port Allows traffic with the specified TCP port to terminate on the 4350. *Va
User Manual V2IU 4350 Converged Network Appliance3 - 68If a given packet does not match any of the configured rules, it is dropped.1. Select Firewall.
Configuring the V2IU 43503 - 69• Controls the data transfer rate of far-end WAN TCP devices to limit WAN link congestion.• Supports network-based QoS
User Manual V2IU 4350 Converged Network Appliance3 - 703. Specify the upstream and downstream bandwidth of your WAN link4. Enter the WAN Downstream Ba
Configuring the V2IU 43503 - 71Determining the maximum number of concurrent callsThe maximum number of concurrent calls that can be supported by the
1 - 11IntroductionThe V2IU 4350 Converged Network ApplianceThe V2IU 4350 is an intelligent, all-in-one networking solution for enterprises and service
User Manual V2IU 4350 Converged Network Appliance3 - 72applied to traffic in both the upstream (LAN to WAN) and downstream (WAN to LAN) direction. Eac
Configuring the V2IU 43503 - 73clocked out at the WAN link’s full rate LESS the bandwidth currently being used for high-priority (voice) data. High-p
User Manual V2IU 4350 Converged Network Appliance3 - 74Although RTP makes use of UDP the 4350 appliance is able to provide its own congestion avoidanc
4 - 14System DiagnosticsThe V2IU 4350 provides a powerful set of diagnostic information, troubleshooting tools and utilities for system maintenance to
User Manual V2IU 4350 Converged Network Appliance4 - 2Viewing the ALG registration codeYou will also find a link to the ALG registration code on the S
System Diagnostics4 - 3To view the networking configuration and status of the 4350 proceed to the Network Information page as follows: 1. Select Syst
User Manual V2IU 4350 Converged Network Appliance4 - 4The interface statistics can point to areas of congestion in the network. If the errors statisti
System Diagnostics4 - 5System Logging MessagesDisplays information logged during system boot and normal operation. Logging messages may indicate unau
User Manual V2IU 4350 Converged Network Appliance4 - 6Verify Registered Voice and Video DevicesThe 4350 maintains a list of all registered voice and v
System Diagnostics4 - 7Performing a Ping TestA ping test is the most common test used to verify basic connectivity to a networking device. Successful
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